SHIPPING & DELIVERY

Who do you use for delivery?

We use the quickest delivery services available at the time of your order. Shipping providers do change, but we tend to use Royal Mail primarily.

 

 

How long will delivery take once I've ordered?

UK - 1-3 working days

International - 10-15 Working Days

 

What is the ETA of PRE-ORDERS?

PLEASE NOTE PRE ORDERS HAVE AN ETA OF:

UK - 10-15 Working Days

International - 20-25 Working Days

If an item is PRE-ORDER it will have (PRE ORDER) in the product name and description.

 

Will I be able to track my order?

Tracking information will be provided to you via email.

 

How long does it take for you to ship orders?

All orders are processed and shipped out within 1 - 2 Working Days. 

 

 NOTE: If you have ordered multiple items they may arrive in separate parcels consequently you will be provided with multiple tracking numbers.

  

I've still not received my parcel what shall I do?

If you've not received your parcel after the estimated time frame, you can drop us an email at info@senditlondon.co.uk and we will chase it up – majority of parcels do arrive in the estimates provided.

Rest assured that all orders are insured and we guarantee delivery of all orders. If an item is lost in transit we will issue a full refund. We only consider an item as “lost” if it has passed 10 working days over the ETA. 

We thank you for your patience!